Guides
Running a rental agency
Practical writing for independent car rental operators: what the software has to do, what it costs, and how the parts of the job actually fit together.
The vehicle rental agreement, and the clauses almost everyone forgets
What an agreement needs to survive a dispute, the five most common omissions, and why the condition report matters more than the rest.
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The security deposit, and how to stop it becoming an argument
How much to hold, when to release it, what you may keep, and the four things that turn a routine deposit into a chargeback and a review.
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Running a car rental business on a spreadsheet, and when to stop
A spreadsheet works until the day two people are promised the same car. The four things it cannot do, the signs you have passed the line, and how to move without losing a season.
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Toll systems, country by country, and what each one does to a rental fleet
Some countries charge per passage, nine sell a sticker, and Germany charges cars nothing. Which ones you can re-bill, which ones you cannot, and why it matters before the car leaves.
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Fleet utilisation, the number that decides whether you make money
How to work it out honestly, why 100 per cent would be bad news, and the three levers that raise it without buying another car.
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Car rental software compared: six platforms and what they actually charge
Three of the six publish a price. The other three want a call first. Here is the whole table, with sources, and what the published figures still leave out.
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What car rental software actually costs
The four ways vendors charge, what the headline price almost never includes, and how to work out the real figure at the size you are aiming for.
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How to choose car rental software when you run an independent agency
What really separates the platforms, what the demos never show you, and the two-week test that gives you a firm answer.
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Charging tolls and fines back to the renter without retyping the statement
A toll arrives three weeks after the car came back. How to work out who was driving, and the four mistakes that bill the wrong customer.
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